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Property Maintenance

We keep your investment safeguarded

Maintenance and Property Inspections

At SOWN Realty Group, we understand that well-maintained properties rent faster, retain tenants longer, and protect your bottom line. That’s why we treat property maintenance as a top priority — not just a task.

Residents can submit maintenance requests anytime through their secure online portal, by phone, or email, ensuring nothing falls through the cracks. Our trusted vendor network responds quickly, and we handle all coordination between tenants and vendors, so you stay informed without being overwhelmed.

Monthly vendor invoices and receipts are sent with your Owner Statement and are also accessible through the online Owner Portal for full transparency.

Here’s how our maintenance process benefits you:

  • Timely, reliable repairs at competitive rates
  • Emergency coverage during nights, weekends, and holidays
  • Clear, accurate billing so you can track every expense
  • Fast resolution to keep your property protected and tenants satisfied

With SOWN, you can rest easy knowing your investment is in good hands.

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Why Choose SOWN Realty Group as your San Mateo Property Manager

Our Advantages

Why Choose SOWN Realty Group As Your San Mateo Property Manager

  • Experienced Property Management Built on Results

    Ensuring our customers receive the highest quality service by nearly a decade of industry knowledge.

  • We Stay Current With The Latest Technology

    Leveraging our extensive experience to combine traditional expertise with innovative solutions for our clients.

  • We’re Always Learning & Growing

    Continuously building upon our experience to adapt to evolving industry trends and provide our customers with the best possible solution

  • We Believe In Being Radically Transparent

    Ensuring open and honest communication with our clients, partners, fostering trust and building strong relationships based on integrity.

  • We Treat Your Home Like Our Home

    Taking utmost care and respect in every detail, because we understand the importance of creating a safe and comfortable environment for you and your family

  • Communication Is Everything

    As we believe that clear and effective communication is the key to understanding our clients' needs and delivering exceptional service tailored to their specific requirements.

  • Redefined Property Management

    We’re setting a new standard.

  • Partner-Focused

    Your success is our priority.

  • Employee-Driven

    We invest in our team for your benefit.

  • Uncompromising Quality

    Excellence is at the core of everything we do.

You’re protected with our guarantees

Communication Commitment (All tiers)

We guarantee clear, prompt, and consistent communication. You’ll never be left in the dark — expect updates when you need them and fast responses when you don’t.

Satisfaction Guarantee: (All tiers)

If you're not satisfied with our service at any time, you can cancel — no fees, no questions asked. We earn your business every single day.

Lease Assurance: Stability and Security

We stand behind our tenant screening. If a tenant we place breaks their lease within the first 9 months, we’ll re-lease the property — at no additional cost to you.

Flexibility Guarantee: Stability and Security

No long-term contracts. Stay because you want to, not because you have to. Cancel anytime with 30 days' notice.

Profit-First Promise: (All tiers)

We treat your rental like a business — because it is. Every decision is made with your bottom line in mind.

No Surprise Fees Guarantee: (All tiers)

Transparent pricing with no hidden costs. What we quote is what you pay — period.

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Client Reviews

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